Digital Peer Support Certification

26 students

This is an ON-DEMAND online course that you can take in your own time. You will be able to begin the course once you purchase it, and you may complete it at your own pace. Go to the “Curriculum” tab of the course to begin. 

This certification is designed to promote rapid uptake of digital peer support and is designed specifically to address the needs of the current COVID-19 crisis. This certification does not assess a person’s ability to use technology such as zoom, but rather incorporates the latest scientific evidence of digital peer support.

This 4-hour certification includes dyadic training on: Digital Communication Skills; How to Engage Service Users with Technology; Technology Literacy and Usage Skills; Bonding and Connection through Technology; Available Technologies; Privacy and Confidentiality; Monitoring Digital Peer Support; How to Address a Digital Crisis.

This certification includes a knowledge test. We require an 80% to pass this multiple-choice test.


Dr. Karen Fortuna is an Assistant Professor of Psychiatry at Dartmouth College. Dr. Fortuna works in equal partnership with peer support specialists in the United States, Canada, Europe, and Australia in co-producing and empirically testing digital peer support technologies and related trainings. Dr. Fortuna served on the APAs Expert Advisory panel on smartphone app development. She currently serves as editor of the Journal of Participatory Medicine and is on the board of iNAPS.

Mr. Robert Walker is the External Consumer Engagement Liaison - Office of Recovery and Empowerment for the Massachusetts Department of Mental Health. Rob is also a certified older adult peer specialist with a lived experience of serious and persistent mental and physical illness. He also serves as a member of the National Advisory Board and Research Team Member in Digital Peer Support. Rob has worked with the peer support workforce in Massachusetts for over 20 years with the Department of Mental Health and manages the contract for Peer Specialist Training and certification in Massachusetts.